StateSet iCommerce University

Your operator-first school for autonomous AI agents

Learn how high-output CX teams and commerce operators design agent networks, wire them to the StateSet brain, and prove outcomes with margin telemetry.

Explore flagship courseBrowse curriculum

6-week

Flagship cohort

Live operator labs with StateSet builders and customer teams.

15+

AI playbooks

Ready-to-run flows for orders, returns, subscriptions, and service.

3

Capstone builds

Launch an agent per channel with telemetry + governance.

Certification

StateSet iCommerce Pro

Proof of mastery for CX, ops, and digital leaders.

2 programs availableNeed a private onsite? Talk to us →

Featured cohort

AI & Intelligent Commerce Mastery

Design, launch, and govern AI agents that own CX, ops, and revenue moments.

A cohort-based certification for CX leaders, commerce operators, and founders who need autonomous agents that ship real outcomes. Learn how StateSet maps intent, margin, and channel context into state-of-the-art agent networks.

6-week cohort • Live + labsAdvancedAI Agents

Next cohort: January 13, 2026

Dom SteilCEO & Founder
iCommerce R&D TeamApplied AI
View syllabusCorporate training

Weekly rhythm

  • Live lecture (90 min) focused on one iCommerce system.
  • Operator lab (60 min) to wire StateSet agents in your sandbox.
  • Office hours with StateSet product + AI engineering.

Includes exams, evaluation templates, and certification attempt.

CX OpsIntermediate

Autonomous CX Command Center

Blueprint the workflows, guardrails, and evaluation harness that keep AI service teams on-brand and in-goal.

4 weeksLive cohortComing Spring 2026
Voice + chat orchestrationAgent QA loopsCompliance guardrails
Coming soon — join the waitlist
Margin IntelligenceAdvanced

Margin Intelligence Lab

Instrument the StateSet margin graph, normalize carrier + duty data, and automate profitable routing decisions.

5 weeksProject studioComing Summer 2026
Contribution margin graphFulfillment routerSKU-level guardrails
Coming soon — join the waitlist

Curriculum pillars

Built with the StateSet product + AI teams

Every workshop mirrors what our operators deploy for enterprise customers. You will work inside live playbooks, telemetry dashboards, and evaluation suites.

Agent systems

Multi-agent orchestration, channel routing, and safe autonomy patterns.

Outcome engineering

Prompt graphs, evaluators, and KPI contracts centered on contribution margin.

Operator in the loop

Escalation ladders, compliance guardrails, and telemetry that keeps teams in control.

Live session arc

Week 1

Intelligent Commerce Foundations

Margin graph, agent primitives, and governance setup.

Week 2

Channel + Data Activation

Connecting OMS, CX, and logistics signals to the StateSet brain.

Week 3

Agent Design Sprints

Hands-on labs to script outcomes for orders, returns, and revenue ops.

Week 4

Voice + Human-in-the-Loop

Voice interfaces, supervision, and compliance-ready workflows.

Week 5

Automation Finance

Proving impact with contribution margin dashboards and narrative reporting.

Week 6

Launch & GTM

Cohort demo day, cert exam, and rollout templates for your org.

Get on the cohort list

Seats are limited so each operator squad can ship a working agent by demo day. Share a little about your goals and we will reserve a spot or recommend the right path.

No spam. We reply with curriculum access and cohort logistics.