Press release
StateSet Named an OpenAI Select Partner
Bringing frontier AI to the work of commerce.
· San Francisco, CA

San Francisco, CA – October 16, 2026 — StateSet, the iCommerce company and leader in intelligent commerce operations, today announced that it has been named an OpenAI Select Partner within the OpenAI Partner Network.
The OpenAI Partner Network is a global program for partners to build, sell, and deliver AI solutions with OpenAI. It brings together partners with deep industry expertise, delivery capabilities, and customer relationships while equipping them with resources, enablement, and support to help enterprises adopt OpenAI frontier models and products and turn them into measurable impact.
As an OpenAI Select Partner, StateSet will continue working with OpenAI to help organizations build, deploy, and scale AI solutions responsibly and effectively. This work will help organizations get more useful work from every token and stronger performance per dollar with GPT‑5.6, while using ChatGPT Work to turn ambitious goals into finished work. StateSet applies these capabilities through the StateSet iCommerce Engine, an AI-native, self-improving system that automates and orchestrates every aspect of commerce operations end-to-end for scaling DTC and mid-market brands — replacing tool sprawl, manual workflows, and BPO dependency with an autonomous agent workforce.
“Commerce ops teams became professional clickers, trapped in workflows someone else designed,” said Dom Steil, Co-Founder and CEO of StateSet. “That's the wall every scaling brand hits, and no amount of additional software fixes it. iCommerce ends the firefight. Working with OpenAI, the StateSet iCommerce Engine doesn't route the work to a person — it executes the work itself, across orders, fulfillment, returns, and customer experience, and we bill for the outcome rather than the seat. Commerce that runs itself.”
StateSet serves scaling DTC commerce brands across North America and the UK/EU, with more than 100 pre-built commerce integrations spanning Shopify, NetSuite, ERP, WMS, 3PL, and CX systems. Its operations are intelligent, integrated, instant, invisible, iterative, and impactful — the six defining attributes of the iCommerce category. Its work includes 15x ROI within 100 days and 90%+ reduction in manual and BPO operations costs.
Looking ahead, StateSet plans to expand its OpenAI-powered agent capabilities across additional commerce workflows, invest in ecosystem partnerships and enablement, and grow its portfolio of public reference deployments — helping customers translate AI ambition into business outcomes.
Learn more about the OpenAI Partner Network.
About StateSet
StateSet is the iCommerce company. The StateSet iCommerce Engine brings AI agents, commerce integrations, and end-to-end orchestration together to help scaling DTC and mid-market brands run their commerce operations. Learn more at stateset.com.
Media inquiries: Contact StateSet