Power AI-nativecommerce experiences
StateSet powers the Agentic Commerce Protocol API handlers for ChatGPT Checkout.
AI agents orchestrate the entire commerce lifecycle—from conversational checkout through autonomous post-purchase operations.
Agentic Commerce Protocol
A standardized API layer that enables AI assistants like ChatGPT to initiate and complete commerce transactions on behalf of users—with StateSet handling the orchestration.
Protocol Capabilities
ChatGPT Checkout Integration
When a user asks ChatGPT to purchase a product, the Agentic Commerce Protocol routes the request through StateSet's API handlers. We manage the entire checkout flow—product lookup, inventory verification, cart creation, payment processing, and order submission—all within the conversation.
Why StateSet?
- Pre-built integrations with Shopify, Stripe, and major commerce platforms
- Enterprise-grade security and PCI compliance
- Sub-second response times for real-time conversational commerce
- Seamless handoff to post-purchase AI agents
AI Agents Throughout theEntire Commerce Lifecycle
Once checkout completes, StateSet's AI agents take over—handling every post-purchase interaction autonomously while maintaining full auditability.
Order Confirmation
Agents validate the order, check for fraud signals, and reserve inventory in real-time.
Fulfillment
Agents coordinate with WMS and 3PLs to route orders to optimal fulfillment locations.
Delivery & Tracking
Agents monitor shipments and proactively resolve delivery issues before customers ask.
Customer Support
Agents handle "Where is my order?" queries and order changes autonomously.
Returns & Refunds
Agents manage the entire reverse logistics flow from RMA to refund.
Retention
Agents identify at-risk customers and deploy retention strategies automatically.
18+ specialized agents work together to deliver outcomes—not just responses.
Every action is logged, auditable, and compliant with your business policies.
Built for Integration
RESTful APIs and webhooks designed for AI-native commerce. Connect ChatGPT, custom agents, or your existing systems.
/v1/checkout/sessionsCreate checkout session from ChatGPT
/v1/products/searchSearch products via natural language
/v1/ordersSubmit order from checkout
/v1/agents/triggerActivate post-purchase agents
/v1/orders/:id/statusReal-time order status
/v1/returns/initiateStart return flow
OpenAI Actions Compatible
Native support for ChatGPT Actions and the Operator framework. Deploy your commerce capabilities directly into ChatGPT.
Enterprise Security
SOC 2 Type II compliant, PCI DSS certified, with role-based access control and full audit logging.
Real-time Webhooks
Subscribe to 50+ event types. Get instant notifications for orders, shipments, returns, and agent actions.
Pre-built Integrations
Connect to Shopify, Stripe, ShipStation, Gorgias, NetSuite, and 40+ other platforms out of the box.
Real-World Applications
See how brands are using the Agentic Commerce Protocol to transform customer experiences.
Conversational Commerce
Customers tell ChatGPT what they want to buy. StateSet handles the rest—from product search to checkout completion.
""Hey ChatGPT, order me more of that coffee I liked from last month""
Autonomous Order Support
AI agents handle WISMO queries, order modifications, and cancellations without human intervention.
"Customer asks to change shipping address → Agent validates, updates order, notifies warehouse"
Proactive Issue Resolution
Agents detect delivery exceptions and resolve them before customers even know there's a problem.
"Carrier delay detected → Agent reroutes package → Customer notified of new ETA"
Intelligent Returns
Natural language return requests processed instantly with policy-compliant decisions.
""I want to return this jacket, it doesn't fit" → Return approved, label generated, refund scheduled"
Enable AI-NativeCommerce Today
Join the brands already using StateSet to power conversational checkout and autonomous post-purchase operations.
StateSet — The infrastructure layer for Agentic Commerce