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The Outcome-Based Pricing Revolution

Pay for Results, Not Logins: How Commerce Tech is Finally Getting Skin in the Game

StateSet Team

StateSet Team

Commerce Innovation

Aug 25, 20256 min read

The SaaS revolution changed how commerce brands build their tech stacks, but it brought along a stubborn hangover: "seat-based" or "usage-based" pricing.

You pay for users, features, or activity. But does that mean your business is more profitable? Not necessarily.

Too often, brands are forced to reconcile ballooning software bills with fuzzy, wishful ROI—paying for access, not outcomes.

That's where Outcome-Based Pricing (OBP) changes the game.

Instead of "hoping" for impact, you pay solely for Autonomous Outcomes—the concrete business results delivered by the platform, not just the tools or dashboards it offers.

Think:

  • • Orders processed error-free
  • • Inventory automatically reconciled
  • • CX tickets closed with measurable NPS gains

...not just logins, clicks, or app events.

Why This Is a Game-Changer for CFOs and COOs

In lean times, leadership is under immense pressure to prove that every dollar spent delivers measurable business value. The old excuse of "it's just the cost of doing digital business" no longer holds up.

OBP is the logical answer. It transforms your platform provider from a cost center into a true partner.

They win when you win. Their upside grows directly with yours.

At StateSet, we pioneered OBP for intelligent Commerce (iCommerce). Our platform bills only for real, frictionless Autonomous Outcomes.

It's simple: If we don't deliver, you don't pay.

There are no surprise invoices for "extra" features or adding another user. Our incentives are locked to your margin, not our sales pipeline.

What This Means For Your P&L

Adopting an OBP model with a partner like StateSet delivers immediate, tangible benefits:

Clearer ROI Management

Stop guessing. Know exactly what results your investment produced.

Simplified Cost Forecasting

Your costs scale directly with your success, making financial planning predictable.

A True Partnership

Your platform is as hungry for your growth as you are.

Supercharged Trust

Your board, investors, and team can see exactly how StateSet earned its line on the P&L.

Before your next software renewal, ask your team this one simple question:

"Does our tech spend align with our results—or just with empty logins?"

If you want a platform partner that finally has skin in the game, it's time to start the Outcome-Based Pricing conversation.

Ready to Pay for Results, Not Seats?

Learn more about how StateSet is de-risking technology investment for commerce leaders.

The future of commerce technology isn't about counting seats or tracking usage—it's about delivering measurable business outcomes. With Outcome-Based Pricing, your success is our success. Welcome to the revolution.